Lifetime Warranty Policy
All hard cases offer a lifetime warranty against defects in materials and craftsmanship. In the event your case has an issue Drone Crates will be happy to replace, repair, or supply parts for the case depending on the situation at no cost. The lifetime warranty is valid for the original purchaser only and proof of purchase is required for all warranty claims. Foam inserts and soft goods (backpacks for example) are warrantied against manufacture defects, however common wear and tear is not covered.
For all warranty claims please e-mail firstname.lastname@example.org and be sure to include the following information:
1) Place Of Purchase
2) Copy Of Receipt
3) Photos Of Damage
A Drone Crates representative will follow up with you within 24 hours during normal business hours.